Refund and Returns Policy

Refund Policy for Sri Jothi Mobiles and Home Appliances

Thank you for shopping with Sri Jothi Mobiles and Home Appliances. We want to ensure your satisfaction with our products. Please read our refund policy carefully:

1. Return Timeframe:

You have 30 days from the date of purchase to request a refund.

2. Eligibility:

To be eligible for a refund, the product’s seal must remain unopened. We cannot process refunds for opened items due to safety regulations.

3. How to Request a Refund:

To initiate a refund, please contact our customer support team at sjmhav@gmail.com or call +91 93632 66949. Provide your order number, details of the product, and the reason for the refund request.

4. Refund Process:

Once your refund request is approved, we will process the refund to the original payment method. Please allow 7 business days for the refund to reflect in your account.

5. Shipping Costs:

Shipping costs for returns are the responsibility of the customer, except in cases where the product is defective or damaged upon receipt.

6. Defective or Damaged Products:

If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or a refund, and we may cover the return shipping costs.

7. Contact Information:

For any questions regarding our refund policy, please reach out to our customer support team.

By making a purchase on our website, you agree to abide by this refund policy.

Thank you for choosing Sri Jothi Mobiles and Home Appliances.